• Address: 桐山 直人 喜嶋町藤本 野村市 井上市 4206885 Japan
  • Email: [email protected]

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Terms and Conditions

Welcome to Craft Items Home Décor. By accessing or using our website and services, you agree to abide by the following terms and conditions. Please read this page carefully as it governs your use of our website, products, and services. If you disagree with any part of these terms, you should not use our website.

1. Acceptance of Terms

By accessing and using the Craft Items Home Décor website (the "Site"), you agree to comply with these Terms and Conditions, as well as all applicable laws and regulations. These terms govern your use of the website and the purchase of products from us. If you do not agree with these terms, you should immediately discontinue use of the Site and refrain from making any purchases. We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such changes will constitute acceptance of the new terms.

2. Use of the Website

Craft Items Home Décor grants you a non-exclusive, non-transferable license to access and use the Site in accordance with these Terms and Conditions. You agree to use the website for lawful purposes and in a manner that does not infringe upon the rights of others. You are responsible for ensuring that any information you provide on the website is accurate, complete, and up-to-date. You agree not to engage in activities that could harm the functionality of the website, including uploading harmful content, using malicious software, or interfering with other users' experience. Additionally, any personal or account information you provide must be truthful, and you are responsible for maintaining the confidentiality of your account login credentials.

3. Product Information and Availability

We strive to ensure that all product descriptions, images, and pricing on the website are accurate and up-to-date. However, due to the handcrafted nature of many of our products, slight variations in color, size, and design may occur. Additionally, product availability is subject to change, and we cannot guarantee that an item will remain in stock. In the event of a pricing or availability error, we reserve the right to cancel or modify your order. If we cannot fulfill your order for any reason, we will notify you and provide you with the option of an alternative product or a full refund. We make every effort to provide accurate details, but errors may occasionally occur, and we appreciate your understanding.

4. Orders and Payments

When you place an order on our website, you are making an offer to purchase the items in your cart, subject to these Terms and Conditions. We reserve the right to accept or reject your order at our discretion. Once your order is confirmed and payment is processed, a confirmation email will be sent. Please ensure that your payment details are correct before submitting the order, as Craft Items Home Décor is not responsible for any errors in payment information. All prices listed on the website are in the local currency and include any applicable taxes, unless stated otherwise. We accept various payment methods, including credit/debit cards and other online payment options. If there are any issues with payment processing, we will notify you immediately.

5.Shipping and Delivery

Craft Items Home Décor strives to ship orders as quickly as possible. The estimated delivery time will be provided at the time of purchase, but please note that these are estimates, and actual delivery times may vary depending on factors such as shipping method, location, and customs clearance. While we make every effort to ensure timely delivery, we cannot be held liable for delays caused by third-party shipping companies, inclement weather, or other unforeseen circumstances. Shipping charges will be calculated based on the delivery address and the weight of the items ordered. International orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer.

6. Returns, Refunds, and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with the product, you may return it within 30 days from the date of receipt for a refund or exchange, subject to our return policy. To be eligible for a return, the item must be unused, in the original packaging, and in the same condition as when you received it. Certain products, such as personalized or custom items, may not be eligible for return. Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part. Once we receive the returned item, we will process the refund or exchange promptly. Please note that the original shipping charges are non-refundable.

7. Privacy and Data Protection

At Craft Items Home Décor, we take your privacy seriously. We collect and process personal information in accordance with our Privacy Policy, which details how we collect, use, and protect your personal data. We use industry-standard encryption technologies to protect your payment information during the transaction process. Additionally, we do not share your personal information with third parties for marketing purposes, except as outlined in our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. If you have any concerns about the use of your personal data, please review our Privacy Policy or contact us.

8. Limitation of Liability

Craft Items Home Décor is not responsible for any indirect, incidental, special, or consequential damages that arise from the use or inability to use our products, services, or website. While we take all reasonable measures to ensure the accuracy of the information on our website, we do not guarantee that the content is error-free or up-to-date. In the event that a product is defective, we will provide a refund, replacement, or repair according to our return policy. However, our liability is limited to the amount you paid for the product and does not extend to any indirect losses or damages. By using our services, you agree to limit Craft Items Home Décor's liability to the fullest extent permitted by law.

9.Intellectual Property Rights

All content on the Craft Items Home Décor website, including but not limited to text, images, logos, graphics, videos, and product designs, is protected by copyright, trademark, and other intellectual property laws. You are prohibited from reproducing, distributing, or using any of the content on this website without express written permission from Craft Items Home Décor. The use of our intellectual property for commercial purposes is strictly prohibited. If you wish to use any content from the website for authorized purposes, please contact us for permission.

10.Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Craft Items Home Décor is based. Any disputes that arise in connection with these terms, the website, or the products sold will be resolved through negotiation or, if necessary, through binding arbitration. By using our website, you agree to resolve disputes through arbitration rather than litigation, except where prohibited by law. Should any provision of these Terms and Conditions be found invalid or unenforceable, the remaining provisions will continue in full force and effec

11.Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: [[email protected]] We are here to assist you with any inquiries and ensure a smooth shopping experience.

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